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THELEATHERWARD / STORE POLICIES

Terms & Conditions

Effective date: 16 October 2026

Reviewing written terms and conditions
On this page

Welcome to THELEATHERWARD. By visiting our website, browsing our products, creating an account, placing an order, or using any services available through our store, you agree to follow these Terms & Conditions.

Please read them carefully before continuing. If you do not agree with any part of these Terms, you should stop using our website and services.

Browsing leather jackets online

1. Website Use

THELEATHERWARD provides an online shopping platform where customers can browse and purchase leatherwear and related products.

You agree to use the website only for lawful purposes and not to interfere with its security, functionality, or availability.

Any attempt to gain unauthorized access, introduce malicious software, manipulate transactions, or misuse the website may result in restricted access.

Customer eligibility and protection

2. Eligibility

By using our website or placing an order, you confirm that you are legally permitted to make purchases under the laws that apply in your location.

Where required, customers below the applicable legal age should use the website with the permission or involvement of a parent or legal guardian.

Inspecting the details of a leather jacket

3. Product Information

We aim to provide accurate descriptions, specifications, sizing details, measurements, photographs, and other product information.

Because leather is a natural material, small differences in grain, texture, tone, and finish may occur between individual products.

Colors may also look slightly different depending on lighting, photography, screen brightness, and device settings.

Pricing and payment information

4. Pricing & Availability

Product prices and availability may change from time to time without prior notice.

We may update prices, modify product information, limit quantities, or discontinue products when necessary.

Adding an item to your cart does not guarantee that it will remain available until your order has been confirmed and processed.

Shopping cart and order parcels

5. Orders

Submitting an order does not automatically mean that it has been accepted.

THELEATHERWARD may refuse or cancel an order where necessary, including cases involving payment issues, suspected fraud, incorrect pricing, unavailable inventory, unusual purchasing activity, or inaccurate customer information.

If payment has already been received for a canceled order, an applicable refund will be processed through the original payment method.

Reviewing order information

6. Billing & Contact Details

Customers are responsible for providing accurate and complete billing, delivery, payment, email, and telephone information.

Please review your details carefully before completing checkout.

THELEATHERWARD cannot be held responsible for delivery problems caused by incorrect information supplied by the customer.

7. Payments

Available payment options are displayed during checkout.

Some transactions may be handled by independent third-party payment providers. Their own terms, privacy policies, and security procedures may also apply.

Courier delivering a parcel

8. Shipping & Delivery

Delivery estimates are provided as guidance and may vary due to courier delays, customs procedures, public holidays, weather conditions, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

International orders may also be subject to local duties, taxes, or import charges.

Handing over a parcel for return or exchange

9. Returns & Exchanges

Returns, exchanges, and refunds are handled according to our separate Return & Exchange Policy.

Customers should review that policy before placing an order to understand return periods, eligibility conditions, shipping responsibilities, and exclusions.

An agreement between two people

10. Intellectual Property

Unless otherwise stated, THELEATHERWARD owns or is authorized to use the website’s logos, branding, product photography, graphics, written content, layouts, and other materials.

Website content may be used for personal shopping purposes only.

You may not copy, reproduce, republish, distribute, sell, or commercially use our content without permission.

Product reviews and customer submissions

11. Customer Reviews & Submissions

If you submit a review, photograph, suggestion, comment, or other material, you confirm that you have the right to share it.

Submitted content must not violate another party’s rights or contain unlawful, misleading, harmful, abusive, or defamatory material.

Where permitted by law, THELEATHERWARD may use genuine customer feedback for service improvement, website presentation, or promotional purposes.

Independent online service providers

12. Third-Party Services

Our website may use services provided by other companies, including payment processors, shipping providers, analytics tools, or other integrations.

These services operate independently and may be governed by their own policies.

THELEATHERWARD is not responsible for third-party services or websites outside our control.

External websites and links

13. External Links

Our website may occasionally contain links to external websites.

These links are provided for convenience and do not necessarily mean that THELEATHERWARD controls or endorses the external website.

Customers should review the terms and privacy policies of third-party websites before using them.

Updating website information

14. Errors & Updates

Although we try to keep website information accurate, occasional errors may occur in product descriptions, prices, stock levels, promotions, or delivery information.

We reserve the right to correct errors, update information, or cancel affected transactions where necessary.

Prohibited online activities

15. Prohibited Activities

You must not use the THELEATHERWARD website for illegal or fraudulent activity, malicious software, unauthorized access, spam, impersonation, collecting personal data without permission, interfering with website security, or unauthorized automated scraping.

Access may be restricted or terminated if these rules are violated.

Protecting personal information online

16. Privacy

Personal information provided to THELEATHERWARD is handled according to our Privacy Policy.

That policy explains how customer information may be collected, stored, used, and shared.

17. Website Availability

We aim to keep our website available and working properly, but uninterrupted access cannot be guaranteed.

Maintenance, technical faults, network issues, security measures, or circumstances outside our control may temporarily affect availability.

Legal responsibilities and consumer protections

18. Limitation of Liability

To the extent permitted by applicable law, THELEATHERWARD will not be responsible for indirect or consequential losses resulting solely from the use or inability to use our website.

Nothing in these Terms removes any consumer rights that cannot legally be excluded.

Protecting the store and its customers

19. Termination

You may stop using our website at any time.

THELEATHERWARD may restrict or terminate access where a user seriously violates these Terms, engages in fraud, misuses the website, or creates a security risk.

20. Changes to These Terms

We may update these Terms when our services, business operations, or legal requirements change.

The latest version will be published on this page and will apply from its stated effective date.

Governing law and legal protections

21. Governing Law

These Terms should be governed by the laws applicable to the legal entity operating THELEATHERWARD, together with any mandatory consumer protections that apply.

Customer support representative

22. Contact Us

If you have questions about these Terms, your order, or any THELEATHERWARD service, please contact our customer support team using the contact details shown on our website.

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Jacket size guide

Measure your chest, shoulder width and sleeve length. Compare those measurements with the chart for the specific garment.

Use the verified measurements on the product page. Contact customer care if a size chart is missing.

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