At THELEATHERWARD, we want checkout to feel quick, clear, and secure. Available payment options are displayed at checkout so you can choose a supported method for your order.
Transactions are handled through secure payment systems designed to protect your payment information throughout the checkout process.
Payment Methods We Accept
Depending on your location, device and the payment methods enabled at checkout, you may be able to pay using:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
Available methods may vary depending on your region, payment provider or device. Only the methods displayed at checkout are available for your order.
Paying by Credit or Debit Card
You can complete your order using an accepted credit or debit card directly at checkout.
Once your payment details are entered, the transaction is securely processed through our payment provider. THELEATHERWARD does not intentionally store your full card information on its own website servers.
Your order will move forward once the payment has been successfully authorized.
Using Apple Pay
Customers using a supported Apple device may be able to select Apple Pay during checkout.
Apple Pay allows you to complete payment using the payment method already saved to your Apple Wallet, providing a fast checkout experience without repeatedly entering card details.
Availability depends on your device, browser, location, and payment setup.
Using Google Pay
Where available, Google Pay can be used to complete checkout with an eligible payment method saved to your Google account.
This can make checkout faster while allowing your transaction to be processed through Google Pay’s secure payment environment.
How the Payment Process Works
The payment process is designed to stay straightforward:
- Select your item and add it to your shopping cart.
- Review your order and proceed to checkout.
- Enter your shipping and billing information.
- Choose an available payment method.
- Complete the secure payment process.
- Receive your order confirmation after the transaction is successfully accepted.
We recommend keeping your confirmation email until your order has been delivered and completed.
Payment Authorization
In some cases, your bank or payment provider may need to approve the transaction before the order is confirmed.
If a payment is declined, delayed, or requires additional verification, your order may remain pending until the payment issue has been resolved.
THELEATHERWARD does not control approval decisions made by banks, card issuers, or independent payment providers.
Currency & Conversion
Prices displayed on our website may be shown in the currency selected or available for your region.
If your bank account or payment card uses another currency, your card provider may apply its own exchange rate or foreign transaction charges.
Any such fees are determined by your bank or payment provider and are separate from THELEATHERWARD.
Payment Security
Protecting customer payment information is an important part of our checkout experience.
Transactions are processed through secure third-party payment systems that use industry-standard security measures to protect sensitive financial information.
We do not sell payment information or use it for unrelated purposes.
Failed or Incomplete Payments
If your payment does not go through successfully, the order may not be confirmed.
This can happen for several reasons, including:
- insufficient funds;
- incorrect card information;
- bank security checks;
- expired cards;
- payment-provider restrictions;
- connection or checkout errors.
If the issue continues, you may need to contact your bank or try another available payment method.
Duplicate or Pending Charges
Some banks may temporarily display a pending authorization even when a transaction has not been fully completed.
These temporary holds are generally controlled by the bank or card issuer and may disappear automatically depending on their processing times.
If you notice a duplicate completed charge, contact our support team with your order details so the transaction can be reviewed.
Refunds
Approved refunds are returned through the original payment method whenever possible.
The time needed for the refunded amount to appear can vary depending on the payment provider, card issuer, or bank.
Please refer to our Return & Exchange Policy and Order Cancellation Policy for information about refund eligibility.
Need Payment Support?
If you experience a checkout problem or believe there is an issue with a payment connected to your THELEATHERWARD order, contact our customer support team.
Please include your order number and relevant transaction details, but never send your full card number, security code, or banking password by email or message.
THELEATHERWARD — secure checkout, clear payment options, and a smoother way to shop.